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New Member

Configuring "Interview Handlers"

After configuring "Interview Handlers" CUC 7.1.3, and added the interview questions I received following when I call the number I assigned to this handler:

"this system is temporary unable to complete your call please call later"

The system never read the interview questions.

Thanks
Ali

2 REPLIES
Cisco Employee

Configuring "Interview Handlers"

This issue is typically due to improper/missing locale. If this issue is seen on only one node & not on other node ( in case of HA ), please ensure you have the right/same locale installed on both CUC nodes.

Could you please elaborate on the setup i.e. HA or non-HA ? What locale is installed etc ?

HTH

GP.


Pls rate helpful posts !!

New Member

Re: Configuring "Interview Handlers"

So I just completed this last week. Created CTI route point, configured DN, pointed that number directly into voicemail. Created system Call Handler, transfer to interview handler, worked just fine!

Sent from Cisco Technical Support iPhone App

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