Hate to ask what seems to be a simple question but we have installed an new voice system with 50 + phones and can not find any information on a standard file for the help buttom "?" on the phones. When we push it, we get "host not found". I know we need a url (web page) but can not find one to put on the phone, do not want to re-invent the wheel, and feel someone somewhere has a generic help file for these phones 7960 or 7970 series. thanks for your help
Im very new to all of this stuff and am having the same issue. I believe what he is asking for is if there is pre-made webpages that the phones access when pressing the help button. And if so where could those be found.
This is why I found this post, I am looking for the same thing, or at least a direction to go to find this information, thanks in advance.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...