Re: Configuring Unity 7 and CUCM 8 to act as 'Auto-Attendant'
The best way to do this in CUCM is to set up a CTI Route Point. So, so set up a CTI route point and name it something like "VM_Redirection" or "Unity_AA" - whatever it is that you prefer to call it. Then assign the DID's that you want to send to Call Handlers in Unity as DN's within the CTI Route Point. Make sure you have your VM ports and all of that configuration in place first as you will need to assign the proper VM profile to the lines you add to the CTI route point. Each line should be set to CFA to VM (use the checkbox).
In Unity, you then need to either add the DID as an extension on each primary Call Handler (for call routing) or you can set up Routing Rules to specify which Call Handler should be heard when each DID is sent to Unity.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...