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Connecting CME to Call Manager 4.0

I have CME connected to call Manager 4.0 how to i get the directory name from the users on Call manager 4.0 to display on CME phones

10 REPLIES
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Re: Connecting CME to Call Manager 4.0

How exactly you connected the two systems? Do you mean you're not seeing the calling name ?

Re: Connecting CME to Call Manager 4.0

Do you have it configured as intercluster trunk, or is the CME router configred as H323 gateway in CCM? And are you referring to the corporate directory?

New Member

Re: Connecting CME to Call Manager 4.0

It is configured as an H.323 gateway

New Member

Re: Connecting CME to Call Manager 4.0

any suggestions

New Member

Re: Connecting CME to Call Manager 4.0

Yes I do not receive display names. If you could me some pointers or point me to an article I will implement it

New Member

Re: Connecting CME to Call Manager 4.0

Yes. I cannot see the calling name.

I want users from the CME to see directory names of Call Manager 4.0 users when the phone rings

Re: Connecting CME to Call Manager 4.0

Hello,

In the Call Manager, on the DN configuration page, set the alerting name to the name you would like displayed.

Hope that helped, if so please rate.

New Member

Re: Connecting CME to Call Manager 4.0

It is already set . The problem is for CME users it does not show the name of the calling CUCM 4 user. CUCM4 users can see other CMCU 4 user names

New Member

Re: Connecting CME to Call Manager 4.0

Try setting the "ASCII Alerting Name" and the "ASCII Display (Internal Caller ID)" on CUCM 4.

HTH

Chris

New Member

Re: Connecting CME to Call Manager 4.0

Issue has been resolved. I checked the IE option in the H.323 gateway connection to the CME. Thanks Guys

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