09-03-2012 04:12 AM - edited 03-16-2019 12:59 PM
Dear Team,
We have H323 gateway with CUCM 8.5. We have configured Connection plar opx ( hunt pilot number ). Whenever there is a incoming call it rings 5 times then deliver to actual phone. If I make connection plar opx to physical phone DN then it deliver after 2 rings.
I have dialed internally on Hunt Pilot number, it is delivered immediately. So no problem on Hunt Pilot.
Only problem happenes when call comes from Analog port to Hunt pilot.
Kindly advise.
09-03-2012 06:39 AM
Do you see the call being transferred from the GW to the CUCM right away??
Does the degugs and the traces show this??
Does this happen if you send the call directly to a phone??
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
09-26-2012 02:54 AM
Hi I got the following reply from TAC for this issue.
had done some research and found that we are hitting the following defect:
CSCtw80016 : H225D stopped after receiving DmResetDeviceReq two times within few mill
Symptom:
CUCM didn't answer for the SETUP message from H.323 VGW, and the "Destination process does not exist" error was found at the moment. Before the first of the errors, found the other error "RemoteIP Address already exist!!!"
Conditions:
None
Workaround:
Restarting CallManager Service
so the workaround is to restart the call manager service and as you mentioned that this will solve the issue , but the permanent solution for the issue is to upgrade to one of the version that contains the fix for the bug . the bug is resolved in the latest 8.5.1 version (8.5.(1)SU4) as per the release notes:
http://www.cisco.com/web/software/282074295/91765/cucm-readme-851su4-Rev2.pdf
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