07-26-2007 03:49 AM - edited 03-14-2019 10:47 PM
Hi I used to have consult transer without the need to daul line the phones . Not sure what has happend in the last hour but I now cant do it.
Here is my Tel Service
telephony-service
load 7960-7940 P00307020200
load 7914 S00105000200
max-ephones 50
max-dn 50
ip source-address 10.1.1.254 port 2000
auto assign 1 to 50
network-locale GB
network-locale 1 GB
network-locale 2 GB
network-locale 3 GB
network-locale 4 GB
voicemail 8080
max-conferences 8 gain -6
dn-webedit
time-webedit
transfer-system full-consult
Hmm
Solved! Go to Solution.
07-26-2007 05:32 AM
Hi Stephen,
You are going to have to use either two extensions or Dual-Line if you want Consult Transfer. Have you tried this for the Dual-Line phones?
call-waiting beep
To allow call-waiting beeps to be accepted by or generated from an ephone-dn, use the call-waiting beep command in ephone-dn or ephone-dn-template configuration mode. To disable the acceptance and generation of call-waiting beeps by an ephone-dn, use the no form of this command.
call-waiting beep [accept | generate]
no call-waiting beep [accept | generate]
The call-waiting beep command must be used with the ephone-dn command. The call-waiting beep command is used like a toggle and can be switched on and off for each ephone-dn.
A beep can be heard only if both sending and receiving ephone-dns are configured to accept call-waiting beeps.
To display how call-waiting beeps are configured, use the show running-config command in the privileged EXEC configuration mode. If the no call-waiting beep generate and no call-waiting beep accept commands are configured, the show running-config output will display the no call-waiting beep command.
If you configure a button to have a silent ring using the s option of the button command, you will not hear a call-waiting beep regardless of whether the ephone-dn associated with the button is configured to generate a call-waiting beep.
If you use an ephone-dn template to apply a command to an ephone-dn and you also use the same command in ephone-dn configuration mode for the same ephone-dn, the value that you set in ephone-dn configuration mode has priority.
From this good CME doc;
Call-Waiting Beep: Example
In the following example, ephone-dn 10 neither accepts nor generates a beep, ephone-dn 11 does not accept a beep, and ephone-dn 12 does not generate a beep.
ephone-dn 10
no call-waiting beep
number 4410
ephone-dn 11
no call-waiting beep accept
number 4411
ephone-dn 12
no call-waiting beep generate
number 4412
Hope this helps!
Rob
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07-26-2007 04:13 AM
Ok I realised what happend we removed a second extension number from a phone. The issue is I dont want all phones to have two extensions or the user to have dual lines so they get a beep in the ear while they are on a call .
What do i do?
07-26-2007 05:32 AM
Hi Stephen,
You are going to have to use either two extensions or Dual-Line if you want Consult Transfer. Have you tried this for the Dual-Line phones?
call-waiting beep
To allow call-waiting beeps to be accepted by or generated from an ephone-dn, use the call-waiting beep command in ephone-dn or ephone-dn-template configuration mode. To disable the acceptance and generation of call-waiting beeps by an ephone-dn, use the no form of this command.
call-waiting beep [accept | generate]
no call-waiting beep [accept | generate]
The call-waiting beep command must be used with the ephone-dn command. The call-waiting beep command is used like a toggle and can be switched on and off for each ephone-dn.
A beep can be heard only if both sending and receiving ephone-dns are configured to accept call-waiting beeps.
To display how call-waiting beeps are configured, use the show running-config command in the privileged EXEC configuration mode. If the no call-waiting beep generate and no call-waiting beep accept commands are configured, the show running-config output will display the no call-waiting beep command.
If you configure a button to have a silent ring using the s option of the button command, you will not hear a call-waiting beep regardless of whether the ephone-dn associated with the button is configured to generate a call-waiting beep.
If you use an ephone-dn template to apply a command to an ephone-dn and you also use the same command in ephone-dn configuration mode for the same ephone-dn, the value that you set in ephone-dn configuration mode has priority.
From this good CME doc;
Call-Waiting Beep: Example
In the following example, ephone-dn 10 neither accepts nor generates a beep, ephone-dn 11 does not accept a beep, and ephone-dn 12 does not generate a beep.
ephone-dn 10
no call-waiting beep
number 4410
ephone-dn 11
no call-waiting beep accept
number 4411
ephone-dn 12
no call-waiting beep generate
number 4412
Hope this helps!
Rob
Please remember to rate helpful posts.....
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