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New Member

Contact Center problem with SQL server and Wallboards.

We are having a problem with our SQL server on the IPCC Server. Each morning I have to log into the IPCC Web Admin utility and restart the SQL - Historical service in order for the wallboards to work. After i restart that service the work great for that day. Then something happens that night and they stop working.

I have tried to restart the application we use for the wallboards and that doesn't work. So that tells me that it's something with the actual SQL service.

Any help would be great. We are running CRS 4.5 (2)

2 REPLIES

Re: Contact Center problem with SQL server and Wallboards.

have you checked event viewer to see if there is any error's for why things are failing? How about the service logs?

Chad

New Member

Re: Contact Center problem with SQL server and Wallboards.

Yes i have checked all that and there are no errors in event viewer pertaining to why SQL would stop or get stuck.

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