05-17-2007 09:07 AM - edited 03-14-2019 09:34 PM
Hi - I want to set up a directory listing available on our 7970 & 7941 phones. It will not be integrated with our AD. Many of our phone users are not pc users and therefore are not in AD. I'm not finding much in the way of assistance or am not looking in the right place I guess. How do I go about doing this? Thanks.
Solved! Go to Solution.
05-22-2007 12:28 PM
Ah - that's a different problem.
The menu options you see are built in to the phone firmware.
CallManager give the phone a 'directories' URL which adds other options (i.e. the corporate directory).
By default this is set to the URL of the directories service on CallManager, but referneced by hostname. Often phones can't resolve this.
Go to ccmadmin, then System/Enterprise Parameters.
In there look for any URLs, ensure they refer to the correct IP (not hostname) of your CallManager publisher.
Regards
Aaron
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05-17-2007 09:18 AM
If you are running CallManager, all you have to do is add users to the system under the 'Users' menu.
If you are running CME, then you can add directory entries under the 'telephony-service' config, or by assigning usernames to the ephones.
Aaron
05-18-2007 08:49 AM
I've added a couple users in there but they don't show on the phone. When I hit the directory button I get the following:
1. Missed Calls
2. Received Calls
3. Placed Calls
At the bottom it also pops up "Host Not Found".
05-22-2007 12:28 PM
Ah - that's a different problem.
The menu options you see are built in to the phone firmware.
CallManager give the phone a 'directories' URL which adds other options (i.e. the corporate directory).
By default this is set to the URL of the directories service on CallManager, but referneced by hostname. Often phones can't resolve this.
Go to ccmadmin, then System/Enterprise Parameters.
In there look for any URLs, ensure they refer to the correct IP (not hostname) of your CallManager publisher.
Regards
Aaron
Please rate helpful posts...
05-24-2007 05:30 AM
Thank you - I had stumbled into that and was able to get that problem resolved.
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