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Core Dump File

Hi Guys,

I have a call manager buniess edition 7.1.3b that's in pre-production testing and all of a sudden the call manager service restarted itself.  I had RTMT open at the time and got a "core dump file" message.

I retrieved the core dump file but I've no idea how to read it.

Is this file of any use to anyone apart from TAC?

Thanks in advance,

Neil

1 REPLY
Cisco Employee

Re: Core Dump File

The core file itself usually is only of value to TAC.  However the backtrace which you can generate from the core file "utils core active analyze " can be of use to anyone.  Search the bug toolkit for lines from the backtrace and you may be able to find the cause of the core.

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