For BARS to restore a copy of CallManager or IPCC Express you need to install the same version of the software to work and use the same IP Address, so you can not use BARS to restore a backup made in 3.3(3) or IPCCX 3.1(2) in version 4, for example. You can try an upgrade of the current server and make a backup with BARS.
If you are going to upgrade IPCCX in a new box, I think that the better solution is to open a TAC case to get a procedure to do it, because you can not use BARS due the new server has a different IP Address. You will have to install a frsh IPCCX copy in the new server, use the same repositoy files in the CallManager Directory and restore the SQL Server IPCCX databases in the new server.
Re: Coresident IPCC Express 3.1(2) & CCM 3.3.3 upgradation on di
Existing IPCCX 3.1(2) license doesn?t work wit 4.0(4). You hav eto order un upgrade.
Regarding the second and third question, you won't get your historical reports because the Database Schema is different and the data base schema is different in versi?n 3.1 and 4.X. Try to contact TAC to get un upgrade process for this.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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