My client wants to see the entire 10 digits number including the area code when fitching the corporate directory of the phone. Currently what we see is just the 5 digits extension. We have 3 clusters world wide, the CUCM DB is synched with the corporate AD. Is there any way to accomplish this task? The CUCM version is 7.1. Your help is vey much appreciated.
In your previous reply you mentioned "You would need to either modify the AD info or build your custom directory to modify what you display as DN"
If the info comes from the CUCM DB, modifying th AD info would not help. I need to find a way to modify the CUCM DB which will be synched to the AD, am I mistaken? I tried to modify the AD "IPPhone" filed for a single user for test purposes but the phone Directory search still shows 5 digits extension.
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