Corporate Directory access Issue in cisco 7911 phone
There is an issue to access the corporate directory from cisco 7911 phones. I have two types on phone, 7940 and 7911. In 7940 ,corporate directory is working properly but in 7911 it is not comming. It is showing an Error.
Is any extra configuration is required in cucm for corporate directory accees from 7911.
When I trace with wireshark I can see that phone gets this file. But When I press "Directories" I can not see those entries on the phone.
I am not sure but this is importan or not : When I press "Directories" I see only missed, received, placed calls and speed dials. I think that getting coporate directory information returns successfull it will displayed also as a new line.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...