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New Member

Corporate Directory not working 8851

I am running a CUCM10.5 with 8851 model phones, along with older 7961 phones.

We are LDAP integrated for directory, using 4 digit internally with LDAP phone number listed 10 digit.

I created a translation pattern stripping 6 digits and calling from the directory on a 7961 works fine.  However, If I try from a 8851 with the same partition, CSS etc, the call fails and is not stripping digits.

I tried a directory dial rule with no luck.



Can you post DNA output for

Can you post DNA output for both 7961 phone and 8851 phone? 

Please rate useful posts.
New Member

Resolved....Firmware Bug on

Resolved....Firmware Bug on the phones.



New Member

FYI, this issue is still

FYI, this issue is still apparent in CUCM 8.5 with 10-2-2-16 firmware (current latest). Our number format in AD is "(xx) xxxx xxxx" and this works fine for 79xx series phones in our environment.


Removing the symbols and spaces and performing an LDAP sync works but this is a firmware issue on 8.5.

New Member

I was given engineering

I was given engineering release sip88xx.10-2-2ES-1 from my TAC case.  This fixed the directory problem.

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