Corporate Directory on 7960 / 7940 Phones Randomly Disappearing
Has anyone running an issue where the Corporate Directory on 7960 / 7940 phones randomly disappear ?
I am running CUCM 7.1.3 with the default phone load P00308010200. The issue seems to happen when the user is not using or accessing the corporate directory for a while. This has been an going issue for a while and the quick workaround that I know is to reset the phone. I wonder if anyone has a permanent fix for this.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...