Is there an easy way to add for additional search capabilities within the Corporate Directory option on the IP Phones? Currently I'm running CCM 4.1(3)sr4b and customer has different branch offices on same CallManager cluster and would like to have the option to narrow the search within the branch. I was thinking of adding the department search in the corporate directory. Is there an easy way to do that? Currently customer is using DC Directory and on the department entry within the DC Directory they are putting the branch name.
Thanks in advanced,
As far as I know, the built in corporate directory can not be changed.
We have implemented a similar solution by utilizing the personal address book service:
You can build multiple instances of this service, one for each branch, giving each a different, identifiable name (Ex: Phoenix Directory). In the user directory on callmanager (USER/GLOBAL DIRECTORY) create a "master" user for each branch. Someone will have to maintain the directory via the ccmuser page, logging in with the master user created for each. Using the BAT tool, you can bulk subscribe the phones at each branch to their personal address book, using the master user and master user PIN on each phone. (Do not use the individual user to subscribe the service, use the same master ID for EVERY PHONE.)
The new directory will show up under the services of the phone. If you have a spare button on the phone, you can even create the service as a button on the phone.
Let me know if you have questions.
The corporate directory CAN, in fact, be changed. You simply have to pull a copy of the dictionary.asp file and edit it using XML to drop in various subsections, or "department" categories. I can post you some code samples.
Please can you send a sample file to me as well in order to add more search capabilities within the corporate directory search on IP Phones?
Could you please send me examples and which file to change, too. We upgraded recently and the old file which had this functionality was over-written (of course we don't have notes on what was in there).
Hi, Could you please post me some code examples. I'm intrested in adding a department field. Will this work with AD? Thanks