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New Member

CP-6941losing reception of call

Hi,

We have a new installation of CUCM 8.6.

There are a couple of incidents where a call coming through can be heard for the first 5 -6 seconds but then only the phone that has recieved the call can communicate but the caller cannot hear any reply.

So caller A places the call to B, the call is recieved and 2 way for 6 seconds.  After this only A can transmit to to B, B can hear A but not the reverse.

This is only happening internally within the system and only between certain phones.  It appears to have something to do with pickup groups and hunt groups.

I think it is in the call routing.  We are using Softphones, 6921s and 6941s.

Regards

Mark

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New Member

CP-6941losing reception of call

Hi again,

No need for an answer thanks.  I sorted it .  I just reconfigured the phone.  Weird tho.

Regards

Mark

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