CP-7821 No Recents Softkey Button / CME

[Ralph John Tampilic]

Hi,

Blessed day!

May we ask how to activate the "Recents" (Call History button) for IP phone 7821 in CME? Because it is missing.

Appreciate for your kind assistance.

Thanks and Best regards,

Ralph

[Rob Huffman · Accepted solution]

Hi Ralph,

You may be hitting this bug;

7821 CME Recents option under Settings not functioning 11-0-1-11

CSCuy11475

Cheers!

Rob

[Ralph John Tampilic]

Hi Rob,

Blessed day!

Thanks for your response. However, current firmware of our phone is sip78xx.10-1-1SR1-4.

Regards,

Ralph