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CP-7941G ip phone

ip phone is not booting main display blank,i am not getting any display on ip phone.

regards

rajasekhar

9246571396

2 REPLIES
Super Bronze

Re: CP-7941G ip phone

Do your three coloured lights come on on the phone (headset, mute,speakerphone)?

If not, it's probably dead and will require RMA.

Aaron

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Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Cisco Employee

Re: CP-7941G ip phone

If any LEDs light up, you may just need to perform a factory reset:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a008041aefa.html#wp1031705

That may take a few minutes while downloading a fresh copy of all the SW images.

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