The only way I belive you have remote the ITL File from that model of phone remotely is by setting the Enterprise parameter of "Prepare Cluster for Rollback to pre 8.0" to true, then reset the phone(s) for that setting to take effect.
There are a lot of considerations for ITL (and CTL) files with the introduction of Security by Default, I strongly recomend getting a full understanding of Security by Default and it's implications, UnifiedFX (The creator of PhoneView) are hositng a series of educational webinars on this subject:
• Session 1: The Impact of Security by Default (5th Sept) • Session 2: Understanding and Managing ITL & CTL Files (12th Sept) • Session 3: Leading Practices for Endpoint Security & Compliance (19th Sept) Spaces are limited and we anticipate high demand, so please register early:
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.