I have an UC520 with a couple of 521 IP Phones. I configure the UC520, plug the phones to the integrated switch and they don't want to register. The display keeps showing "Registering"... "Initializing Network"... "Downloading SEP<mac>.cnf.xml" ... "XMLDefault524G.cnf.xml".
When I want to configure the type of phone, I don't see anything like CP521.
Do you know which type may I use or the firmware I need to register successful?
Hi I have a new UC520 with IOS 12.4(11)XW7, and have similar problem with 521/524 IP phones. They register fine and automatically detected. However in the more button on voice users screen they show in a questioned state and they are not listed in the drop down if you try to add them manually
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...