I need to create a general delivery mailbox for a group of 5 extensions. These extensions are in a hunt group and we would like if a customer doesnt get through to any of the extensions they should be forwarded to a general mailbox. Any of the 5 extensions should be able to access the mailbox for their phones.
Note that these extensions all have their individual mailboxes assigned.
Can this be accomplished? How can they access another mailbox from their phones?
Re: Creating a General Mailbox for a hunt group UCX
ideally you would add another DN that is the group mailbox to all the phones, if you do not have any available buttons then you can assign the ACD extensions as alternate extensions to the general mailbox.
I finally got a chance to fully lab my proposed solution and when i dialed the hunt pilot dn after CFNA its gives the AA rather than the voicemail for the DN created. When i dial the DN directly from an extension I get the voicemail and not the AA response.( I added the DN on the Forward settings destination for the hunt pilot.) Can you explain why?
I then followed your advice which was to add an alternate extension of the hunt pilot to the general mailbox and it worked perfectly. Can you advise why this worked? I have never used an alternate extension.
Also in my case this hunt group will be accessed from the AA rather than internally.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
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