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New Member

Creating a succession of forwardings to external numbers

Hi, everyone,

I have a problem here.

 

I'm trying to find a way to configure on CUCM 9.1 a DN to forward to an external number (cell number)

if there is no answer from this external number, the call will be forwarded to another external number (another cell number).

 

I tried to do this using the call hunt feature, but I managed to forward to only one external destination

if this destination doesn't answer, the call is terminated.

 

Can you, guys, help me, or give some tips to solve this problem ??

 

thank you in advance for your help.

 

 

 

2 REPLIES

You can look at using remote

You can look at using remote destination/remote destination profiles, which is part of the Mobile Connect feature (aka Single Number Reach). You would need to work out the timers but you can achieve the functionality you describe using this feature.

 

HTH

 

-Bill (@ucguerrilla)

http://ucguerrilla.com

HTH -Bill (b) http://ucguerrilla.com (t) @ucguerrilla

Please remember to rate helpful responses and identify

New Member

It worked out well thanks to

It worked out well thanks to your help, William.

 

I really appreciate your "spot on" tip, I've never paid attention to add a second

remote destination to the remote destination profile.

 

Thanks again, William :)

 

 

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