I have a little problem. I've change all Skills and Group name and the old name and skills are not configured on the IPCC, but they keep showing in the CRS Historical Reports as available in the filter. Any way I can update this?
So they will stay there for ever? Because I dont need reports older than 1 month ago. Because I have 70 schedules reports thats run every week and month saved on my servers
Another question I have, any way to change the name for a custom name in the scheduler? Because I run 5 reports, for 7 groups each weeks and months but in the Scheduler they all look the same. So every time I have to do change I need to delete all that have the same name and redo them.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...