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CRSadministrator password Change caused problems.

Since changing the CRSadministrator password we have been unable to log into IPCC web console or agent, and it appears to not be running.  The account was changed through Windows.  Various application errors appear.  Logging into the agent results in “Unable to connect to CRS application server”.  I have change the CRSadministrator password back to it’s documented original password through windows and through the CRS admin tool., as well as updating the password in the 4 x services that use it on the IPCC server.  We use a single IPCC server.

Any ideas on how to resolve this or things to look at? The concern si that there are other locations that rely on the CRSadministrator password that need ot be manually updated if this password is changed.

1 REPLY
Hall of Fame Super Red

Re: CRSadministrator password Change cuased problems.

Hi there,

Perhaps you are running into this:

Administrator User is Unable to Log  Into the CRA Administration Page

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00805a7acc.shtml

Hope this  helps!

Rob

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