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CSA on Call Manager Subscriber

I have a newly installed CCM Subscriber that the Cisco Secuirty Agent did not install during the install process. Does the server need the agent?

Or did I miss something during the install process?

1 ACCEPTED SOLUTION

Accepted Solutions
Hall of Fame Super Red

Re: CSA on Call Manager Subscriber

Hi Ronnie,

The CSA Agent should be installed on all servers in the cluster including Subscriber servers. This Agent is automatically installed in CCM 5.x and CCM 6.x versions but is a manual procedure in 4.x versions. Here is a nice doc that explains these topics really well;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/csa/6_0/csaccm60.pdf

Hope this helps!

Rob

Please remember to rate helpful posts.....

2 REPLIES
Hall of Fame Super Red

Re: CSA on Call Manager Subscriber

Hi Ronnie,

The CSA Agent should be installed on all servers in the cluster including Subscriber servers. This Agent is automatically installed in CCM 5.x and CCM 6.x versions but is a manual procedure in 4.x versions. Here is a nice doc that explains these topics really well;

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/csa/6_0/csaccm60.pdf

Hope this helps!

Rob

Please remember to rate helpful posts.....

Re: CSA on Call Manager Subscriber

Thanks Rob

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