Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

CSCtj50884: Downloading Tomcat Java heap file from CUCM

Guy i found a link on cisco’s website talking about how to make sure that one was experiencing a bug on cisco callmanager 7.1.5 CSCtj50884

Here is the link :

https://supportforums.cisco.com/thread/2098972

My question is , how do I ‘Download Tomcat Java heap file from CUCM’.   How do i get this file.

1 REPLY
Cisco Employee

CSCtj50884: Downloading Tomcat Java heap file from CUCM

The command is already there:

1.) Download the Tomcat Java heap file (*.hprof) automatically  generated on the

CUCM server to your laptop or desktop

file get  activelog tomcat/logs/*

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
473
Views
0
Helpful
1
Replies
CreatePlease login to create content