cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
743
Views
0
Helpful
1
Replies

CSCtj50884: Downloading Tomcat Java heap file from CUCM

Sarg .
Level 3
Level 3

Guy i found a link on cisco’s website talking about how to make sure that one was experiencing a bug on cisco callmanager 7.1.5 CSCtj50884

Here is the link :

https://supportforums.cisco.com/thread/2098972

My question is , how do I ‘Download Tomcat Java heap file from CUCM’.   How do i get this file.

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

The command is already there:

1.) Download the Tomcat Java heap file (*.hprof) automatically  generated on the

CUCM server to your laptop or desktop

file get  activelog tomcat/logs/*

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate