I have a cluster with CallManager 4.1. No IP Phone can register in one of the subscriper. The CTI Manager and RIS data collector services was stopped. I tried to restart the services but failed even I reboot my call manager. Anything I can check to resolve? please help. Thanks.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...