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Cti ports and application user

Hello, Can anyone explain to me why when I create cti ports I have to add those cti ports to an application user and sometimes I don't need a cti port associated to an application user in cucm version 8. For example when we configure 911 we created a cti route point, and cti ports for CER server but no application user was not associated in cucm. Where as when we added our ucce call center we created cti route point, cti ports and created two application user called one use was associated cti ports and other ucce components such as cvp or I've and another application user with cvp and cisco desk phones what's the difference when you do associate cti ports to application user and when you don't associate them? Thanks,
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Cisco Employee

Then I don't see how your CER

Then I don't see how your CER is working when it's mandatory to have the user...

Create Emergency Responder Cisco Unified Communications Manager User

 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cer/9_0/english/administration/guide/CER0_BK_CBC9B8B3_00_cisco-emergency-responder-admin-guide/CER0_BK_CBC9B8B3_00_cisco-emergency-responder-admin-guide_chapter_011.html#CER0_TK_CB6F7CD6_00

HTH

java

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https://supportforums.cisco.com/discussion/12200781/cti-ports-and-application-user#comment-9693051

Chris

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