Can anyone explain to me why when I create cti ports I have to add those cti ports to an application user and sometimes I don't need a cti port associated to an application user in cucm version 8. For example when we configure 911 we created a cti route point, and cti ports for CER server but no application user was not associated in cucm. Where as when we added our ucce call center we created cti route point, cti ports and created two application user called one use was associated cti ports and other ucce components such as cvp or I've and another application user with cvp and cisco desk phones what's the difference when you do associate cti ports to application user and when you don't associate them?
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...