09-17-2008 09:07 AM - edited 03-15-2019 01:21 PM
I created cti ports but they are not registered with the call manager.
Please Help.
Solved! Go to Solution.
09-17-2008 09:44 AM
Hey Kolawole,
Just about there I think :)
Have a close look at these two sections (pick the proper one for your version of Call Manager) this should allow the configs to be done properly and Register the CTI Portion of the build.
Cisco CallManager versions 5.0 and later: Create JTAPI User, Grant CTI Permissions, and Associate Devices
Cisco CallManager versions prior to 5.0: Create JTAPI User and Associate Devices
Hope this helps!
Rob
09-17-2008 09:11 AM
CTI Ports only show registered if they are associated with a device. Are you sure you have associated it with a phone? Are you using it for IPCC or for some other purpose?
09-17-2008 09:20 AM
I am integrating call unity express with call manager 4.1.I created the port assign a name,device pool,css and dn to it.How do i associate it with a phone ?
09-17-2008 09:44 AM
Hey Kolawole,
Just about there I think :)
Have a close look at these two sections (pick the proper one for your version of Call Manager) this should allow the configs to be done properly and Register the CTI Portion of the build.
Cisco CallManager versions 5.0 and later: Create JTAPI User, Grant CTI Permissions, and Associate Devices
Cisco CallManager versions prior to 5.0: Create JTAPI User and Associate Devices
Hope this helps!
Rob
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