01-21-2018 12:32 PM - edited 03-17-2019 12:00 PM
Hi,
What is the purpose of creating CTI devices or services
Thanks
01-21-2018 05:07 PM
Deskphone control, the Jabber documentation explains this
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_5/CJAB_BK_D00D8CBD_00_deployment-installation-guide-cisco-jabber115/CJAB_BK_D00D8CBD_00_deployment-installation-guide-cisco-jabber115_chapter_0111.html
https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber/212107-Tech-Note-on-CTI-Manager-Call-Flow-for-J.html
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