11-10-2009 06:05 AM - edited 03-15-2019 08:26 PM
Hello , I have just finished installing a CUCM 7.1(3) 100000 with firmware SCCP42.8-5-2S, and i am getting the following error.
07:19:18 File Not Found : CTLFile.tlv
07:19:18 No CTL installed
I am not and don't plan to use CTL. Is this just cosmetic? I don't think it is affecting the performance of the IPT. Can I get rid of these messages some how?
Trent
12-15-2009 10:47 AM
I'm getting the same problem for phones 7945G and 7965G. I'm also having problems installing locale and I think is because of this.
12-15-2009 12:07 PM
If you don't use CTL you'll get that error everytime it restarts o resets, there is nothing to worry unless you do expect them to use CTL
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
12-16-2009 05:48 AM
Hi friend, I think that this error is bacause the firmware of the phone.
1. Check if the phone is upgrading the firmware SCCP11.8-5-2SR1S or you can navigate the phone button options to check the load firmware, or you can verify this in device->phone what is the load id value (unknown or the firmware version).
Try a firmware downgrade, it works for me.
Hope this help
David
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