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Community Member

CU Personal Communicator

Hi,

I hope somone could help me urgently!!

I have installed CUPC on PCs, i have configured Cisco Unified Presence Server.

But when i connect with CUPC i can't connect to Presence Server (Failed to connect), i don't know why!!

i'm connected with the Logon Server, Phone configuration(downloaded),Sofphone(connected)

but can't connect to Presence.

here is with my my message an attached jpg picture that describes better what i wan to say.

Plz i need help.

2 REPLIES
Community Member

Re: CU Personal Communicator

Hi, i write this for those who read my first message and are interrested in the solution of the problem. In fact i solved the problem.

In fact it was a problem authentication!!

In Cisco Unified Presence Server Administration Page : Go to Systm >> Service Parameters

Choose CUPS and then Cisco UP SIP PROXY.

In the parameter Authentication Parameter(ClusterWide), change the Authentication Module Status to Off.

and the problem is solved.

Thx

Community Member

Re: CU Personal Communicator

Hi,

I was facing this problem, it's solved when i made this parameters under UP SIP Proxy

Proxy domain (my domain controller ex:bmb.com)

Virtual ip add (ip add of UP)

server name (ip add of UP).

I wish this can solve your issue.

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