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CUBAC 8.6 - not all DNs is displayed in attendant console directory

Hi there,    just setup a test lab for cubac v8.6, I have setup signc with cucm, but not all the phones displayed in the attendant console directory. any suggestion?

Thanks in advance.    Roy

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Cisco Employee

CUBAC 8.6 - not all DNs is displayed in attendant console direct

Hi Roy,

CUBAC has a limit of 500 directory entries, is it possible that you have more than that configured as End Users in your CUCM?

Also, CUBAC will only show users in the directory if they have a Telephone Number configured against there user account, could it be that you have users with no Telephone Number configured?

1 REPLY
Cisco Employee

CUBAC 8.6 - not all DNs is displayed in attendant console direct

Hi Roy,

CUBAC has a limit of 500 directory entries, is it possible that you have more than that configured as End Users in your CUCM?

Also, CUBAC will only show users in the directory if they have a Telephone Number configured against there user account, could it be that you have users with no Telephone Number configured?

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