I'm having an issue with forced delivery on CUBAC.
I have one operator and 1 queue set for forced delivery
Queued calls are not set to be put on hold
If the operator is on a call and another call comes in, she sees the call in the queue. After about 10-15 seconds the call then drops down to the active call list. At this time she can't do anything in CUBAC with the call she is talking on other than disconnect the call. No hold, park etc.
I've tried changing the busy trigger on the phone to 1 but that just ends up using the CFB settings of the phone when the call drops in to the active calls list.
Is there any way to keep that second and subsequent calls in the Queued calls list and not have them go to active calls?
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.