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CUBE sends Bye Message at 28 Minutes rather then 30

My CUBE is sending Bye Messages at 28 Minutes rather then 30 minutes. This is causing incoming calls to be dropped exactly at 28 minutes. Our SIP Provider sends the Reinvite message every 30 minutes. So they are saying they are not sending the message because it never hits the 30 minute mark.

Any Ideas why CUBE would drop calls at 28 minutes?

1 REPLY
VIP Super Bronze

CUBE sends Bye Message at 28 Minutes rather then 30

You should check what your session timer is set to..

Go to cucm>Service Parameter “SIP Session Expire Timer”

Did you configure it to send bye after 30 minutes in the first place?

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