CUC 10.5.1 - Change language of voice tutorial configuration

[Juan Carlos Arias Perez]

When an end user logs in to his voice mail for the first time, he listen to a tutorial to record his name and message, I'm trying to change the language of the voice tutorial but I can't find where to do it.  I have already installed the locale with the language that I'm looking for.

Any idea where to change the tutorial language??

Regards,

Juan Carlos Arias
 

[Chris Deren]

Go to the user and the first page (user basics) you have language drop down under the time zone section.  You may also tweak the "language that caller hear" under Edit --> Message Settings.

Chris

[Juan Carlos Arias Perez]

Hello Chris, sorry for my delay answering, that configuration was already done, still in English language.

Any other ideas where to change voice tutorial language??

Regards,

Juan Carlos Arias

[Chris Deren]

Are your locale files correct for this version of CUC?  CUC locate files have to match the CUC version exactly.

[Juan Carlos Arias Perez]

Yes it is Chris, only the voice tutorial language is in English, any other prompt is in Spanish.

CUC Version: 10.5.1.10000-7

Locale version: cm-locale-es_CO-10.5.1.1000-1.cop

Regards,

Juan Carlos Arias

[Juan Carlos Arias Perez]

Chris, I just notice that there are 2 locales installed, for CUCM and for CUC:

cm-locale-es_CO-10.5.1.1000-1.cop
uc-locale-es_CO-10.5.0.1-1.cop

This could be the problem, is there a way to unistall CUCM locale?

Regards,

Juan Carlos Arias