Hello, I'm running CUC version 18.104.22.16800-5 on a VM and some services don't come up and some services are not working, like VM on Jabber client, I reboot server but it's the same, some of those services are the following:
Cisco CallManager Admin[STOPPED] Component is not running
Cisco CallManager Serviceability[STOPPED] Component is not running
Cisco CallManager Serviceability RTMT[STOPPED] Component is not running
Cisco Tomcat Stats Servlet[STOPPED] Component is not running
Connection Voice Mail Web Service[STOPPED] Component is not running
So I think for this case I need to execute Recovery software, if you recommend me to do this, this will be my first time and don't have experience on this task, I'll execute on a remote CUC server so it will be very important to solve all the problem on a remote session, please help with the procedure to do this and which recovery software should I use based on CUC version, is this file 22.214.171.12400-11-recovery.iso??
Recovery iso is useful when some services are not starting up due to file system errors that may be caused by unclean shutdown or other reasons. You can use any recovery iso available for version 9.1.1 on cisco.com, including the one that you have mentioned. When you boot up the system through this iso it will provide a menu of options. You should choose the option for Automatic file system check from the menu ( i believe its the option 'F' ).
Hello Manish, one question, CUC it's a virtual server where I also have CUCM and Presence, to do this I have to reload CUC server and boot using .iso recovery file following the instructions?? Selecting option "F"
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
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