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CUCI-Lync 8.5(2) Excel crash

Hi,

Having CUCI-Lync 8.5(2) activated on the desktop, using MS Office 2010, when selecting cells in 3 different sheets causes Excel to crash. When CUCI-Lync disabled it works well.

Can anybody help me or confirm this matter ?

Thanks in advance

Guy

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Hall of Fame Super Silver

CUCI-Lync 8.5(2) Excel crash

Guy,

I have not heard of Excel crashing, but there was a known issue with Outlook 2010 crashing which supposedly is fixed in version 8.5.4 that was posted few days ago, you may want to give that a try.

Chris

2 REPLIES
Hall of Fame Super Silver

CUCI-Lync 8.5(2) Excel crash

Guy,

I have not heard of Excel crashing, but there was a known issue with Outlook 2010 crashing which supposedly is fixed in version 8.5.4 that was posted few days ago, you may want to give that a try.

Chris

New Member

CUCI-Lync 8.5(2) Excel crash

Thanks Chris,

Thanks a lot for your answer.

We are not able to reproduce the issue on our lab but we'll try 8.5(4).

On the customer's laptops:

Open Excel.

Right-click on Sheet1 -> Select all sheets      (I expect its the good name, we are in French version)

Then click on column A select up to column G

Enter anything -> Excel frozes and takes an appearance with large bars and crashes.

Thanks

Guy

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