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CuciLync 9.2.2, video display window is opened too late.

lior look
Level 5
Level 5

Hi All,

I have an issue with Cuci Lync 9.2.2 version on Windows 7 platform.

I use auto open video parameter.

When i make new call with video, the voice flow work great immediately but the video display window is opened only after 7 sec.

Computer contains all the parameters required by the recommendations of Cisco.

The Cuci Lync was set to control on IP phone 7970G.

3 Replies 3

islam.kamal
Level 10
Level 10

Hello Lior

Can you try the video on Vista or XP ?.

Hardware Requirements for Cisco UC Integration for Microsoft Office Communicator

Item
Description

Memory

Microsoft Windows 7: 2 GB
Microsoft Windows Vista: 2 GB
Microsoft Windows XP: 1 GB

Available disk space

120 MB

Connectivity

Download bandwidth: 80 kbps
Upload bandwidth: 80 kbps

Desktop Computers

Processor

2.4 GHz

Laptop Computers

Processor

1.8 GHz

Please also find the below link:-

http://www.cisco.com/en/US/docs/voice_ip_comm/cucimoc/7_1/english/release/cucimocReleaseNote.html

Thank you

Please rate all useful information

PC A contains the following parameters:

MemoryMicrosoft Windows 7: 4 GB
Available disk space174 GB
ConnectivitySpeed&duplex = 1G full

Desktop Computers

Processor3.10 GHz

PC B contains the following parameters:

MemoryMicrosoft Windows 7: 4 GB
Available disk space199 GB
ConnectivitySpeed&duplex = 1G full

Desktop Computers

Processor3.00 GHz

I saw this note:

"if you are using McAfee anti-virus software, due to a memory issue with Presentationhost.exe, you must use McAfee 8.0 Patch 16 or later, or McAfee 8.5 Patch 5 or later."

The PCs use McAfee Anti-Virus following package:

McAfee ItemVersion   Number
Agent4.6.0.2292
DLP   Agent9.0.0.416
Host   Intrusion Prevention7.0.0.1254
Notifier   System1.1.0
VirusScan   Enterprise + AntiSpyware Eterprise8.8.0.777

and no any patch.

Who of the following describes the software, and should provide a table parameters for the application?

Hi,

I checked what McAfee version users in the organization and version is 8.8

Newer versions of Cisco recommend in release note.

Is there a problem with this version?

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