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New Member

CUCM 10.5 Upgrade

Hi,

I want to install a cop file and after a few seconds I've this error msg below. I can (of course) reload the CUCM server, but I will find another way to solve this issue....

Caan you help me ?

Thanks a lot

Regards,

Christian.

Error Message (displayed on both web page and cli) :

(-The resource lock platform.api.network.address is currently locked by process 9801@SCUCM1 (NetMessageDispatch-21).  Please try again later-)

1 ACCEPTED SOLUTION

Accepted Solutions
New Member

I just had a similar issue

I just had a similar issue trying to upload a new firmware cop file and just tracked down the process and restarted the services associated with that process....

From the CLI run "show process list"

track down the process that is reporting the lock.  In my instance it was process id 32264 which was associated with the DRF.

28114 /usr/local/Snmpri/bin/sappagt -pkg_conf -log_closefile -aperror -apemanate
32264 /usr/local/platform/bin/CiscoDRFMaster /usr/local/platform/conf/CiscoDRFMasterCfg.xml
 1900 /usr/bin/perl /usr/local/Snmpri/script/sapp_agent.pl 28114

I then restarted the DRF master and local service.

 

admin:utils service restart Cisco DRF Master

admin:utils service restart Cisco DRF Local

 

Then I retried my firmware upgrade with no issues.

 

Thanks,

 

Greg

 

 

7 REPLIES
Cisco Employee

What's your current version?

What's your current version??

And what COP file are you trying to install?

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Hi JaimeGracias for your

Hi Jaime

Gracias for your answer !

I want to install "cmterm-cupc-dialrule-wizard-0.1.cop.sgn" to a (10.5.1.10000-7) CUCM to use the application dial rules....

It seems there is an issue with the publisher because I've installed this cop file with success to the subscriber...

Thank you,

Regards,

Christian.

New Member

I just had a similar issue

I just had a similar issue trying to upload a new firmware cop file and just tracked down the process and restarted the services associated with that process....

From the CLI run "show process list"

track down the process that is reporting the lock.  In my instance it was process id 32264 which was associated with the DRF.

28114 /usr/local/Snmpri/bin/sappagt -pkg_conf -log_closefile -aperror -apemanate
32264 /usr/local/platform/bin/CiscoDRFMaster /usr/local/platform/conf/CiscoDRFMasterCfg.xml
 1900 /usr/bin/perl /usr/local/Snmpri/script/sapp_agent.pl 28114

I then restarted the DRF master and local service.

 

admin:utils service restart Cisco DRF Master

admin:utils service restart Cisco DRF Local

 

Then I retried my firmware upgrade with no issues.

 

Thanks,

 

Greg

 

 

New Member

Hi !It's Ok !Thanks a lot to

Hi !

It's Ok !

Thanks a lot to all !

Regards,

Christian

New Member

facing the similar issue, but

thx.

New Member

Spot on.  Thank you!!!

Spot on.  Thank you!!!

New Member

Hi Greg,

Hi Greg,

I was upgrading Unity connection 10.5 to 11.0, Error message was same.

Error Message (displayed on both web page and cli) :

(-The resource lock platform.api.network.address is currently locked by process 9801@SCUCM1 (NetMessageDispatch-21).  Please try again later-).

So after restart this both services I able to upgrade without any issue.

admin:utils service restart Cisco DRF Master

admin:utils service restart Cisco DRF Local

Thanks for your help issue is fix.

with regards,

Vikram Pustake

Dimension Data India Ltd

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