Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

Cisco Employee

CUCM 11.5 FCS - Deprecated Endpoints

CUCM 11.5 is now available on CCO software downloads as of today, the FCS build number is 11.5.1.10000-6 and can be accessed at the following:

https://software.cisco.com/download/release.html?mdfid=286306100&flowid=79971&softwareid=282074295&release=11.5%281%29&relind=AVAILABLE&rellifecycle=&reltype=latest

File: UCSInstall_UCOS_11.5.1.10000-6.sgn.iso

Release Notes

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1/cucm_b_release-notes-cucm-imp-1151/cucm_b_release-notes-cucm-imp-1151_chapter_010.html

Imp Change:

Deprecated Endpoints

As of Cisco Unified Communications Manager Firmware Release 11.5, the following phones are not supported:

  • Cisco IP Phone 12 SP+ and related models

  • Cisco IP Phone 30 VIP and related models

  • Cisco Unified IP Phone 7902

  • Cisco Unified IP Phone 7905

  • Cisco Unified IP Phone 7910

  • Cisco Unified IP Phone 7910SW

  • Cisco Unified IP Phone 7912

  • Cisco Unified Wireless IP Phone 7920

  • Cisco Unified IP Conference Station 7935

If you use any of these phone models on an older release of Cisco Unified Communications Manager and you upgrade to Release 11.5, the phone will not work after the upgrade completes.

 

Manish

Everyone's tags (1)
41 REPLIES
VIP Purple

[+5] for sharing info.

[+5] for sharing info.

regds,

aman

Also worthy of note is that

Also worthy of note is that CUCM IM&P in 11.5 will only work with Expressway V8.8 - Which isn't out yet!


GTG

Please rate all helpful posts.
Cisco Employee

That's an imp point, IM&P 11

That's an imp point, IM&P 11.5 is out and its compatibility with Expressway deployments needs to be ensured to prevent any issues.

Manish

VIP Purple

I was unable to rate u on

I was unable to rate u on first discussion so , I rated this one.

regds,

aman

Cisco Employee

Thanks Aman, i wanted to

Thanks Aman, i wanted to share the point regarding deprecated endpoints in particular since this is a major change. A lot of installations still have these endpoints and we get a lot of requests checking their compatibility with CUCM 10.x and 11.x versions.

Manish

New Member

Same for me since I wasn't

Same for me since I wasn't able to vote on the original post. Why is that?

Cisco Employee

Not sure why that's happening

Not sure why that's happening, thanks for the feedback though.

Manish

Hall of Fame Super Red

Hi Lisa & Aman,

Hi Lisa & Aman,

Just an FYI here.....original posts in the Discussion Level of the forums can never be rated as they are generally posing a question or query. Only Docs, blogs and videos posted by the OP can be rated :)

Cheers!

Rob

New Member

Thanks for the information,

Thanks for the information, Rob. I'm still confused, though, because there are six 5-star ratings on Manish's original post. Why can some members rate the post and others can't?

Hall of Fame Super Red

Hi Lisa,

Hi Lisa,

You are most welcome my friend!

The ratings info you see on Manish's original post is actually a summary of ratings for the complete thread. If you look at the reply's from within the thread you can see that Manish got 2x5 point ratings on his second post, Gordon got 1x5 point rating and Jaime (Java) got 3x5 point ratings and that is why you see the summary on the OP of 6x5 star ratings.

On the individual posts like Java's you see - Overall Rating: 5 (3 ratings) for example to indicate that he got 3x5 point ratings.

Hope this helps!

Cheers!

Rob

New Member

You explanation is very

You explanation is very helpful Rob (as are your posts - you've helped me several times in the past). Thank you!

VIP Gold

Good to know such things in

Good to know such things in advance...+5 to Manish, Jaime &.Gordon for sharing this stuff !!!

Suresh

New Member

Hi Gordon,

Hi Gordon,

is there a document saying that expressway 8.7.1 is not compatible with cucm IM & P 11.5.1.10000-6 upgrade available in CCO ?

Also, below document is talking about 11.5.1.10000-10 release but it is still not available yet

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/compat/11_x/cucm_b_cucm-imp-compatibility-matrix-11x.html#reference_E0BE64ED5B28FC5375A22B8E531C55A9

We will upgrade CUCM from 11.0 to 11.5 soon

Thanks in advance ..

Cheers,

MO Giacobbe

MCSD, SCJP, CCIE Collaboration #50401

Cisco Employee

The RN explain what Gordon

The RN explain what Gordon mentions, and x8.8 is now available on CCO.

The x8.8 compatibility note is ONLY applicable when being used for MRA.

The version mentioned in that doc is wrong, probably a typo, that version does not even exist, the FCS release was 11.5.1.10000-6 for CUCM/CUC and 11.5.1.10000-4 for IM&P, which is also different from the one mentioned in the RN.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Thanks Jaime

Thanks Jaime

You saved my life :)

Finally found it

http://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/release_note/Cisco-Expressway-Release-Note-X8-8.pdf

New Member

Gorden, could you please post

Gorden, could you please post a link for where you have read the compatibility for

Cisco Employee

Just to add something, you'll

Just to add something, you'll actually get a warning during the upgrade procedure if any of those endpoints are found in the database, in the same page where you're asked if you want to switch after the upgrade, or switch manually, there will be a warning explaining the same, so anyone who has those, will be aware of the changes before starting the upgrade.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Cisco Employee

That's really good, will

That's really good, will prevent a lot of unnecessary cases and customer dissatisfaction.

Manish

New Member

FYI: I did a upgrade of

FYI: I did a upgrade of testsystem from 10.5.2 to 11.5 via PCD 11.5.2 -> there is no warning about it so far and upgrade of nodes keeps in "release locking" state but finished/successful.

Cisco Employee

You should have received a

You should have received a warning when you upgraded to PCD 11.5(2), I upgraded mine last night and got the warning. I'm pretty sure you will NOT get a warning if you upgrade/migrate using PCD, as PCD itself doesn't go into the DB to see if you have any of those devices, it simply moves the data from A to B, or upgrades the server.

This is a warning, that as I mentioned, you would get in the server, before you start the actual procedure, BUT, there is a twist in the story I'm afraid, I was going to do the upgrade a couple of hours ago, configured some bogus 7910/7912, but I never received the notification, which should have been similar to the one from PCD, but in the GUI

It seems there is a problem with this, and a bug will be generated to follow up this problem.

So, it seems the warning will not be displayed until this is fixed, I tried this on 11.0.1.20000-2 and did not receive the warning, if anyone upgrades from any other version and does get the warning, do let us know.

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
Bronze

Thanks for the update Manish,

Thanks for the update Manish,

As of yet, the release notes for 11.5 don't bother to go into open and resolved caveats. On the other hand 11.0.1SU2 was recently released and the release notes elaborate the vast amount of fixes which have accumulated over the past half a year. 

Hopefully the release notes for 11.5 will be updated in the near future. Until then, for all we know 11.5 may be a fork of 11.0.1SU1 or even earlier and therefore be less stable than 11.0.1SU2

Cisco Employee

Hi Nadav,

Hi Nadav,

I will post this information about open and resolved caveats as and when available.

Manish

Hall of Fame Super Red

Hi Manish,

Hi Manish,

Thanks so much for providing this important change in CUCM support behavior. This is the first time in memory that CUCM will no longer support certain endpoints which is a rather drastic change that people need to be aware of. Although, I do NOT agree with this change in direction, and find it curious at best and punitive at worst, I do very much appreciate the kindness shown here in bringing this to our attention!

Cheers!

Rob

Cisco Employee

I agree with you Rob about

I agree with you Rob about the changed behavior of deprecating the support for certain endpoints for the first time as there would be many installations with large number of these endpoints. 

Manish

Cisco Employee

A field notice is out

A field notice is out providing details of why this decision to stop the support of certain endpoints was taken

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/rel_notes/11_5_1/fieldNotice/cucm_b_fn-deprecated-phone-models-1151.html?emailclick=CNSemail

Manish

Whilst the field notice is

Whilst the field notice is appreciated, I think Cisco need to warn customers well in advance of when they're planning to cease support of phones. e.g. Cisco should be saying now what is due to be removed in CUCM 13.

GTG

Please rate all helpful posts.

Has anyone else noticed that

Has anyone else noticed that downloading this is really quite slow? I've tried from both home and work and my browser is telling me it's going to take 6-7 hours.

GTG

Please rate all helpful posts.
New Member

Funny you should mention that

Funny you should mention that.

A few weeks ago I had a weird download issue when attempting to download 10.5.2(SU3a) for a customer in the UK.

I tried it from various different connections (20Mbps Leased Line, 10Mbps EFM circuit etc) and my download speeds were extremely slow. When attempting the download from the customers 10Mbps Leased Line in the US, the download was completed in over 1 hour, as expected, but from the other two types of circuits, it got to 4 hours and the download was nowhere near complete so I gave up!

After a bit more digging I put it down to an issue with the SU itself. When downloading 10.5.2(SU3) the download speeds were as expected and it was completed in over 1 hour.

Scott

6444
Views
60
Helpful
41
Replies