Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

CUCM 4.2: actual and CDR time

Yeah, I known this topic was discussed lots of times and this issue is solved by patches...which in my case didn't help.I've installed SR3a on my CUCM 4.2(3) which includes this patch for correcting time displaying.CUCM time is correct, in ART reports time is correctas well (I assume ART considers time zone in my browser, but billing software we use, shows time with no GMT+2) <- i also checked this fact using excel formula CDR date/86400 + 01.01.1970.

Not urgent, but welcome any ideas)

thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: CUCM 4.2: actual and CDR time

Datetime in table CallDetailRecord (CDR database) always is GMT. Your billing software should handle it.

--

regards,

PK

2 REPLIES
Silver

Re: CUCM 4.2: actual and CDR time

Datetime in table CallDetailRecord (CDR database) always is GMT. Your billing software should handle it.

--

regards,

PK

Re: CUCM 4.2: actual and CDR time

Thank you. didn't know that (too young))).

146
Views
0
Helpful
2
Replies
CreatePlease to create content