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Community Member

CUCM 5.2 - CAR and reports

Many of our report entries list _unspecifieduser, apparently as a result of devices that do not have a configured Owner User ID. Is there an efficient way to identify these devices and assign ID's to them? Thanks!

3 REPLIES
Anonymous
N/A

Re: CUCM 5.2 - CAR and reports

CSCsh58483 check the details of this bug

Community Member

Re: CUCM 5.2 - CAR and reports

Thanks for responding, but I don't see the connection.

Green

Re: CUCM 5.2 - CAR and reports

I dont know about CCM 5.2

But that field was created in 4.X to overcome

CAR limitation for multiple users using same Phone. That situation generated missing records in reports.

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