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New Member

CUCM 5.3 rebooted automatically

Hi,

My SUB of version 5.3b(c) rebooted automatically. I don't know the reason. Can anyone help me how to check RCA for the reboot? Is there any log saved somewhere on CUCM so that I can capture it and analyze for the root caused.

Regards,

Ram

2 REPLIES
Cisco Employee

Re: CUCM 5.3 rebooted automatically

You would need to look at the app log and SDI traces in order to determine root cause, i would suggest you reach TAC

BTW, if you don't have the info at the required level to log the errors there is now way to determine root cause.

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
New Member

Re: CUCM 5.3 rebooted automatically

Hi,

Thanks for reply. I will check SDI trace and let you know.

Thanks & Regards,

Ram

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