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New Member

CUCM 5.x DRF Backup

After starting a manual backup, the backup status page is shown, all the retrieving and compressing works well, but when CUCM tries to transfer the files to SFTP server (which is my notebook), the page keep reloading but no progress happened, it stops at 0%.

I went and check at my SFTP server (freeFTPd), open the logs and found these details,

07-21-2009 18:56:39 IP 10.154.90.101 SFTP connection attempt

07-21-2009 18:56:39 IP 10.154.90.101 SFTP connection attempt

07-21-2009 18:56:40 IP 10.154.90.101 SFTP cisco access denied

07-21-2009 18:56:40 IP 10.154.90.101 SFTP cisco access denied

07-21-2009 18:56:40 IP 10.154.90.101 SFTP cisco access denied

07-21-2009 18:56:40 IP 10.154.90.101 SFTP cisco disconnected

07-21-2009 18:56:40 IP 10.154.90.101 SFTP cisco access denied

07-21-2009 18:56:40 IP 10.154.90.101 SFTP cisco access denied

07-21-2009 18:56:40 IP 10.154.90.101 SFTP cisco disconnected

07-21-2009 18:56:40 IP 10.154.90.101 SFTP connection attempt

07-21-2009 18:56:40 IP 10.154.90.101 SFTP connection attempt

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco access denied

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco access denied

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco connected

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco is changing dir to / (C:\CUCM\cisco\)

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco is changing dir to / (C:\CUCM\cisco\)

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco is listing / (C:\CUCM\cisco\)

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco is listing / (C:\CUCM\cisco\)

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco connected

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco is listing / (C:\CUCM\cisco\*.xml)

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco is changing dir to / (C:\CUCM\cisco\)

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco disconnected

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco is changing dir to / (C:\CUCM\cisco\)

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco is listing / (C:\CUCM\cisco\)

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco is listing / (C:\CUCM\cisco\)

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco is listing / (C:\CUCM\cisco\2009-07-21-18-54-58*.tar)

07-21-2009 18:56:41 IP 10.154.90.101 SFTP cisco disconnected

It keep telling me is access denied, but i had did the same configuration for CUCM 6.0 and it was successful, i had change the path to /, \, ./, .\, all encounter the same problem. Please see attachment for logs from freeFTPd during updating the storage device page.

I am able to save the storage device config but during the real backup it just wont send to files over. Please help and let me know is there anything that i miss out. Thanks.

2 REPLIES
New Member

Re: CUCM 5.x DRF Backup

You said 6.0 was OK, what version are you having this problem with?

New Member

Re: CUCM 5.x DRF Backup

sorry, it is version 5.1.2, version 6.0 was my demo version in my vmware.

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