cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
283
Views
0
Helpful
3
Replies

CUCM 6.0.1 No DN or Dial Tone after Call Manager Service Restart

egrinkin1
Level 1
Level 1

All,

Today, as per TAC, I had to restart Call Manager and IPVMS Services. I started early so no users would be effected. I walked out office and found about 6 phones did not have extension.

I manually reset them, settings, ##*##, and they restarted fine. About 2 hours later, it was reported that no one could make any phone calls. ALL the phones, except the 6 I restarted locally, were unable to make a new call.

There was no visual indication at the phone or in CUCM that the phone did not restart properly. TAC will look into this as part of my existing SR, but was wondering if anyone had seen this before.

Thanks in advance,

~ Liz

3 Replies 3

egrinkin1
Level 1
Level 1

Please excuse my spelling and obvious mistake with **#**. I'm FRIED!

Does anyone have an ideas here?

I'm still waiting to hear back from TAC and getting frustrated.

I guess it must be pretty bad if no one else has had this happen...

Thanks in advance for your time.

~ Liz

Liz,

Could you please email me SR so I can take a look and get more info

Thanks

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: