05-08-2009 04:23 AM - edited 03-15-2019 05:54 PM
Is there a way to block calls?
Any configuration help would be appreciated.
Thanks,
Donna
05-08-2009 05:11 AM
IP phone to IP phone, yes. Inbound calls, it depends on the type of GW you have. Can you provide more detail?
05-08-2009 05:34 AM
We are using MGCP Gateway. Some of my end users are receiving telemarketing calls and would like them blocked.
Thanks,
Donna
05-08-2009 05:57 AM
there is a way but you would need to switch to H323, NO WAY WITH MGCP
Reject Calls
Call Blocking Configuration Examples
Please search NetPro, there are plenty of posts on this matter that have been asked previously and you can use as reference
HTH
java
if this helps, please rate
05-08-2009 07:40 AM
That's what I was afraid of. Thanks for confirming this with me.
05-10-2009 11:37 AM
Hi,
What I have done previously for customers with MGCP gateways is to use a translation pattern to match the calling number and change the called number to a CTI route point that forwards all calls to a Unity mailbox configured to play a message saying "Please do not make unsolicited calls etc." and then drop the call.
If you wanted to really discourage these callers, and have IPCC Express, instead of sending them to Unity you could send them to an IPCC IVR with about ten sets of menu choices before playing a message that their call is not welcome.
05-10-2009 01:34 PM
Translation patterns match dialed digits, NOT ANI, they've NEVER matched ANI
Translation Pattern Configuration
Cisco Unified Communications Manager uses translation patterns to manipulate dialed digits before it routes a call. In some cases, the system does not use the dialed number. In other cases, the public switched telephone network (PSTN) does not recognize the dialed number.
05-11-2009 03:52 AM
Thanks, I will look into this.
05-11-2009 04:21 AM
Do you think you can tell me the steps how to do this?
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