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CUCM 6.1.2 - setting MLA rights to allow a group to add services

Hi there,

I have a Call Manager cluster that has differing levels of management for 1st, 2nd and 3rd line helpdesk calls.

Currently - we'd like to allow all 1st line helpdesk staff to be able to Subscribe UDP's to Extension Mobility.

I have created a role and in the role configuration - selected what I thought was the correct privileges to allow users to subscribe services but to no avail. I then tested the role by allowing all privileges and They still can't subscribe the UDP's!

Is there any way of doing this without granting CCM Super User access levels?

Regards

Dave

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