Our customer have CUCM version 6.1.2 and is trying to configure it to recorder some ip phones. They are using 7945 for the testing purposes. Call recording type is Active. So, we configured CUCM as was written in the NICE guide for non-secure SIP trunk. When testing, we see only signalling info arriving to the NICE server. No RTP. Phone has recording profile applied, BIB and CTI enabled. Phone is controlled by CTI application user. SIP Trunk is available. As we can see from the packet traces - phone makes only one RTP stream to another phone.
have you assigned the phones to the application user , if you use the end user as per some guides and you also make use of privacy then recording fails as the privacy overrides any recording if the phones are assigned to end user. If the phones are assigend against Application then the use of privacy has not effect. Second, look through the trace logs in cucm - I think it is SIP but you need to look for "start record" , if you do not see this BiB will not send any RTP. The start record is an instruciton via Nice for the BiB to send the RTP to Nice.
If above is correct with regards to the privacy, application then ask Nice to check their system if you do not see "start record" text
So, I've took the traces and did not find any "start record" there, Phones are assotiated with the application user. I am doing the integration based on the document in the attachment, Section non-secure trunks. Please help anyone
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
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