11-06-2009 12:19 PM - edited 03-15-2019 08:23 PM
Hello all,
Don't know why, suddenly when I click in a user, in end users page, nothing appears, but if I create a new one and try to edit it, it is shown properly. II have restored a previous backup and restarted the servers, and still the same problem. This worked before and do not know why happens suddenly. Have anybody seen this before?
Thanks
11-06-2009 01:11 PM
I've seen this before - it may be this bug: CSCso43615
Here's a workaround:
Change the hostname to the IP address in the URL
If you are getting a blank page, please go to System -> Application -> and hit
find. Choose the UC and change the hostname to
.localdomain. This should fix the issue. This may or may not be
traffic affecting.
11-10-2009 08:52 AM
Hello,
I am accesing CM using IP, and some users appears with data and others no. Maybe is not the same issue.
Thanks anyway.
03-02-2010 11:43 AM
I to am having this issue. CUCM 6.1.3. Some user the user details page is blank. This is with Unity connections 7.x
03-02-2010 12:37 PM
actually further seaching I resolved issue with this work around:
CSCso43615 Bug Details
CUCMBE and standalone, Edit Cisco Unity User, Server Not Found error
Symptom:
Select "Edit Cisco Unity User" from from the Related Links menu on the End User
page or Directory Number page returns "The page cannot be displayed".
Sometimes the when you go to End User Page, search for a user and try to edit
the user, you will get a blank page.
Conditions:
Successfully completed "Create Cisco Unity User"
Workaround:
Change the hostname to the IP address in the URL
If you are getting a blank page, please go to System -> Application -> and hit
find. Choose the UC and change the hostname from to
.localdomain. This should fix the issue. This may or may not be
traffic affecting.
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